Course Detail

M.B.A. (Service Management)Master of Business Administration in Service Management

The services sector is one of the most dominant industry domains in the Indian organizational setup. Not only does it contributes towards India's GDP through homegrown sources but involves a lot of foreign investment, resulting in huge market share. Services sub industries like travel, tourism, transport, finance, insurance, social and personal services are known to be the strong forte of India and its capabilities. Thus, it can be said that the services industry is the key driving force behind India's economic viability in the global business scenario. The MBA in Services management takes this potential one step further by equipping young Indian minds so that they can continue this long tradition of providing excellent service to the world. By taking up this course, students gain vital concept and learn tools to efficiently manage service operations and processes. Course modules include management principles, financial accounting, Human resource management, Management for the markets, Strategic administration, Budgeting, Innovation etc.